FLEX FAQS/Flex Cup/ What is the Flex Cup Perfect Fit Guarantee?
Flex Cup icon

Flex Cup

What is the Flex Cup Perfect Fit Guarantee?

Our Flex Cup Perfect Fit Guarantee exists to provide users with the best possible experience while using a menstrual cup. Here's how it works:

If your Flex Cup doesn't feel right, reach out to our Flexperts who will work with you to find the perfect fit. This could mean trying a different fold, position, or cup size. There is a learning curve and we want to empower you in becoming an expert cup user!

The Perfect Fit Guarantee is available up to 6 months from the original purchase date and is limited to one replacement cup per customer with approved proof of purchase.* 

If you have any questions or need assistance, don’t hesitate to reach out: Call or text us at 800-931-0882, chat with us online, or email us at hello@flexfits.com.

*From an authorized seller, including flexfits.com, Amazon, or one of our retail partners

Where's my stuff?

Log in to your account
Update billing address
Customize your subscription

Flexpert help

Text (800) 931-0882
hello@flexfits.com
Submit a request
Support Mon-Fri 5am-7pm PST

Store locator

We're around the corner—
check our store locator to
find Flex near you

Flex Disc

HAVE A QUESTION WE DIDN’T ANSWER?

Look no further, we got you.