FLEX FAQS/Account, Orders & Subscription/ Help, I need my order now!
Account, Orders & Subscription icon

Account, Orders & Subscription

Help, I need my order now!

Worried about shipping delays due to the holidays or world events? You may want to ship your next order sooner in order to avoid any delays.

You can process your order ASAP by logging into your online account and clicking “Change Order Date.” Then, simply adjust the order date to the soonest day available on the calendar that opens up. 

If you change the order date to today's date, you can expect your order to be shipped out within the next business day. Once your order is shipped, delivery typically takes 5-7 business days (but we are unable to prevent carrier delays).

Please allow 24 hours for your card to be charged and for your order to be processed. Once your order is processed, you will be sent a confirmation email and a separate email with tracking once it becomes available.

Keep in mind that this will change your recurring order date. The frequency will remain the same, but the date of your order processing will change to the new date you’ve just selected. If you need to make an adjustment to your following order date, please do so only after the current order has been processed (once you have received a confirmation email). 

Still need help? Email us at hello@flexfits.com or give us a call at 800-931-0882.

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