Last Updated: March 22, 2017

From time to time, The Flex Company may offer qualified consumers "promotional codes" or "offer codes" through a variety of promotional activities and communications (collectively referred to herein as "offer codes") that are redeemable towards a purchase on, while supplies last, and subject to certain exclusions or any other restrictions as may be determined and communicated by The Flex Company in its sole discretion. Only valid offer codes provided or promoted by The Flex Company will be honored at checkout. Codes supplied or promoted by third parties unauthorized by The Flex Company (including any unauthorized third party websites) will not be considered valid. Each offer code promoted by The Flex Company is non-transferable, valid only for the account to which it is issued, and valid for single use on an item (or items) of merchandise as determined by The Flex Company. Offer codes may not be combined and customers are limited to the use of a single offer code per order. Offer codes cannot be used towards purchase of non-branded merchandise, packaging or applicable taxes. For online purchases, the code must be entered in the 'offer code' field at checkout.

The Flex Company is not responsible for lost, stolen or corrupted codes or any unauthorized use of codes. Offer codes cannot be redeemed for cash or any cash equivalent; no substitutions or credits allowed. The promotional dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Expiry dates may apply to each offer code. Offer codes are void if copied, transferred, sold, exchanged or expired, and where prohibited. Requests not complying with all offer code requirements will not be honored.


Referral Program


The Flex Company may provide you with the opportunity to invite your friends and family members (each, an “Invitee”) to join The Flex Company (the “Referral Program”). Participation in the Referral Program is by invitation only and completely voluntary. If you have Referral Program invitations, we will notify you in the Rewards section of your Account (you can find a link to the Rewards section by logging into your Account).


The Flex Company may also, from time to time, provide you with the opportunity to earn offer codes (“Referral Codes”) when you refer an eligible Invitee to The Flex Company through the Referral Program. Referral offers will be displayed in You may only receive a Referral Code if your Invitee clicks on your Referral Invitation link within [X] days of the link being sent, is a new FLEX customer (who has not previously subscribed to FLEX), completes the registration process, is over the age of 18, resides in the United States, and receives their first FLEX delivery without canceling. We will notify you via email if you have earned a Referral Code. The amount of Referral Codes that you may receive and the time period in which you may earn Referral Codes are subject to limitation. Unless otherwise stated in the Referral Offer, Referral Codes will expire upon the earlier of sixty (60) days from issuance or cancellation of your Subscription account.


Referral Program Invitations


If you participate in the Referral Program, You will need to submit personal information about your Invitee, such as name and e-mail address, and you represent and warrant that you have permission to submit such information. All information collected, stored, processed, or shared through the Referral Program is subject to The Flex Company’s Privacy Policy. By participating in the Referral Program, you agree to The Flex Company’s collection, use, storage, and processing of your and your Invitee’s personal information and acknowledge that you have read and accepted The Flex Company’s Privacy Policy.




You agree that the following activities are expressly prohibited and engaging in any of these will be grounds for immediate termination and disqualification from any Referral offer or the program general, and may lead to the forfeiture of existing Referral Program invitations and accrued, but not yet used, Referral Codes.


You shall engage in any:

  • Spam, bulk distribution of invitations, distribution to strangers, or any other promotion of your Referral Program invitations that would constitute or appear to constitute unsolicited commercial e-mail or spam under any applicable law or regulation.
  • Fraud, attempted fraud, or abuse of the Referral Program or Referral Terms & Conditions.
  • Selling, trading, bartering, or providing anything of value to your Invitee beyond the Referral Program invitation, or otherwise using your Referral Program Invitations or Referral Credits for promotional purposes.

Sending more than one Referral Program invitation to the same household.