Last updated: November 2024

Cancellation policy

Some items in our store may be offered to you as a subscription. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there. See our Limited Warranties policy for more details on replacements.

Pre-orders and Orders
Due to limitations of our system, when you place a pre-order or an order, we collect full payment at that time and you are unable to modify or cancel the order.  Therefore, we ask you to please double-check to ensure your information is correct before placing your order.