Refund policy

All sales final.

(a) Returns. Due to the nature of the Products, The Flex Company does not accept returns or exchanges. All sales are final.

(b) Exchanges. We do not accept any Product exchanges.

(c) Damaged Products. If the Product arrives damaged ("Damaged Product"), The Flex Company will accept returns for a full refund only in accordance with the Return Procedures below. Once The Flex Company confirms that you received a Damaged Product that was returned in accordance with the Return Procedures below, your sole and exclusive remedy is that (a) we will issue a refund to your credit card or PayPal account in the amount charged for the Damaged Product (if your credit card or PayPal account has already been charged for the Product) or (b) we will not charge your credit card or PayPal account for the Damaged Product. The refunded amount will include the applicable Delivery Fee.